Items are made to order and dispatched directly from the closest fulfilment centre to your delivery address. We will send an email with courier details and a tracking reference once your order is on the move. If your order has exceeded the delivery timescale to your country of address, please contact us for further assistance. You can also view our shipping policy for delivery timescales or visit our order tracking page for more updates on your parcel.

All domestic and international orders are provided with tracking reference and courier details via email once your order has been dispatched from our fulfilment centre. You can visit our order tracking page or visit the courier website directly to use your tracking reference for more updates on your parcel.

Due to high volumes, majority of our order fulfilment process is automated to ensure the demand of our customers are quickly and efficiently completed. We cannot accept requests to change an items colour, size, quantity or design once an order has been placed. Any requests to cancel may be difficult due to the above and therefore we cannot guarantee a cancelation request will be successful. If you would still like to make a request, please contact us as soon as possible. We will get back to you and let you know if the cancelation is successful.

We accept all major credit cards, PayPal payments, Google-Pay and Apple-Pay. All transactions are completed in GPB (£) and processed through a secure SSL gateway with 256 bit military grade encryption for additional security.

You can return an item within 14 days from the date your order is delivered. This excludes some items such as personalized items or health and beauty products. Please view our refund policy for more information.